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You’ve got energy, enthusiasm, drive and determination. We’ve got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity at our Miramar, FL location.
Our Agents are responsible for a variety of different calls including:
Handling inbound customer service calls
Processing inbound sales calls
Taking inbound or placing outbound collections calls
Answering technical support inquires via incoming calls, chat or email
Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues
Performs other duties as assigned
Previous Call Center or Customer Service experience required
Ability to develop rapport and demonstrate a caring attitude
Excellent data entry and internet navigation skills
Clear, distinct oral and written communication skills
Must be detail oriented
Dynamic interpersonal and judgment skills
Professional demeanor and dependable work ethic
Ability to work in a fast-paced environment and multi-task
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Individual will be required to stand and walk or otherwise traverse in order to be accessible to the production floor for extended periods of time.
The person in this position will be required to regularly exert at least 10 lbs. of force to push, pull or otherwise move objects and may be required to carry or lift objects up to 50 lbs.
The worker is required to have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; viewing a computer terminal; and/or visual inspection of products or machinery.
The person in this position may need to occasionally sit, type, climb stairs, bend, reach, kneel, or twist for minimal periods of time.
Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance.
Care should always be taken when lifting, pushing or pulling in an awkward position.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
Please apply at: www.iqor.com
and choose the Miramar Location.
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